Clarus :: Our Services

The Critical Questions:

Are there internal disagreements about the direction your organization is taking?
Are certain individuals or teams a source of constant conflict?
How do you handle conflicts between individuals, departments, board members, and others?
What if you're assigned to a project or team that already has a history of difficulties?
What about crisis management? Do you have a workable crisis management plan in place?
Is your organization facing unexpected challenges?
Are you in an unwelcome public spotlight?

The Clarus Approach:

We understand that conflict in an organization often results from a combination of poor communication, lack of clarity, and differences in personal style.
Organizations undergoing crisis, possibly with legal proceedings or media scrutiny, need quick delivery of expertise and support to already overburdened senior managers.
Our principals have extensive training and experience in management of litigation, mediation, conflict resolution, and negotiation.
The management of crisis situations requires both clear messages and effective systems to deliver them.

Our Proven Experience in Conflict and Crisis Management:

Assisted large state agency under public and legal scrutiny to improve professional training, increase morale, and improve community relations.
Provided conflict resolution support to address long-standing conflict between company's planning and marketing departments.
Provided media training and interview preparation for managers and workers of large corporation.
Developed and implemented crisis management plan for large corporation, including media line, employee access line, internal and external communications, and coordination of change management process with ongoing legal proceedings.
Conducted conflict resolution and team building process with operations department resulting in better teamwork and immediate bottom line operational improvements.

I knew we'd chosen the right firm when I called the Clarus office at 6:30pm on Friday with a request for immediate assistance with a PR issue.

Stephen Jones

Red Mountain Park Commission